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Receive 15% off your order of $500 or more Enter code BAT500 at checkout

SHIPPING AND RETURNS

 

Shipping

We offer free shipping on domestic orders of $250 or more. 

Please allow up to 3 business days for orders to be processed and shipped.

Shipping prices are marked at checkout. 

Delivery times

  • Express domestic delivery: delivered within 2-4 business days

  • Standard domestic delivery: delivered within 3-5 business days

  • International delivery: delivered within 5-7 business days. Import duty fees may apply. 

Returns

We accept returns within 14 days, starting from the day your order was delivered.

Returned items must comply with our returns policy:

  • Items must be full price, unworn, unwashed, with tags attached.

  • Full priced items purchased with promotional code are eligible for refund.

  • Pre-orders, custom-made items, or fragrances are final sale.

  • Returns must be shipped within 7 days of approval.

  • Customer is responsible for all return shipping costs and import duty fees.

  • All sales are final on sale merchandise.

Extended Holiday Return Policy:

  • Eligible merchandise purchased between November 11 and December 31 can be refunded within 14 days.
  • After 14 days of receipt, we will accept returns for exchange or store credit until January 14.

Once your return has been received, please allow 2-3 business days to process to your original method of payment. Depending on your payment provider, refunds may take up to 5 business days to reflect in your account.

We hold the right to deny refunds if the returned merchandise does not meet our return policy requirements.

To begin the return or exchange process please click here.

For all inquiries please contact orders@batsheva.com.

Use coupon code ZABARS for 20% off your first order.

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